Shipping policy

Chrissy Creates – Shipping Policy

Processing Time

• Orders are processed within 2–4 business weeks (excluding weekends and holidays).

• You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

• Shipping rates are calculated at checkout based on weight, size, and destination.

• Delivery times vary depending on carrier and location. Estimated delivery is typically 3–7 business days within the U.S. after processing.

• Please note that delivery times are estimates and not guaranteed.

Order Tracking

• Once your order has shipped, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.

Delays

• Chrissy Creates is not responsible for shipping delays caused by carriers, weather, or circumstances outside our control.

• During peak seasons or holidays, shipping times may be longer.

Wrong Address Disclaimer

• Customers are responsible for providing the correct shipping address at checkout. Chrissy Creates is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

• If your package is marked as delivered but cannot be located, please first check with neighbors or your local post office.

• Chrissy Creates is not responsible for lost or stolen packages once marked as delivered.

• If your order arrives damaged, please contact us within 3 business days with photos of the item and packaging so we can review and assist.

International Shipping 

• At this time, Chrissy Creates ships [only within the U.S. / to select international locations]. Additional duties, taxes, or customs fees are the customer’s responsibility.

📧 For shipping questions or support, please email us at help.chrissycreates@gmail.com.